"Big data" analytics, security and cloud computing will be three of the most
significant drivers of technological change in 2012. The predictions for the
coming year also include the growing impact of social networking platforms on
enterprise collaboration strategies, convergence of selected
software-as-a-service (SaaS) CRM and marketing services, and the
consumerization of IT, which looks likely to accelerate the adoption of
self-selected SaaS by line-of-business owners and the deployment of mobile
device management solutions to support bring-your-own-device strategies.
The independent technology analyst also expects the role of chief
information officer (CIO) to continue evolving next year as it faces strong
pressure to develop operational and investment models that embrace
technology-led innovation from all functional units within the organization.
The adoption... (more)